Wednesday, June 25, 2008

Error: Toolbar buttons are off by one

Issue: The toolbar buttons in the File Room or Binder windows are off by one.

Cause: This is usually caused after an upgrade to Engagement.

Resolution: Follow the steps below.
  1. 1. In Engagement, navigate to Tools Customize from the toolbars
  2. 2. Press the Reset Toolbar button
  3. 3. Press Close

1 comment:

Anonymous said...

Sometimes when this happens it's the Engage.opt file found in C:\Pfx Engagement\WM\Workpapers\(active workpaper folder, maybe more than one depending on number of profiles on machine)

This is a prefrence file that goes bad, deleting it resets all your settings but corrects the problem. A new Engage.opt file is then generated.