Monday, June 16, 2008

Error: Non-recognizable File Name in Title Bar

Issue: When opening an Acrobat document (PDF), the name of the document is not recognizable in the title bar of the window. It just displays a bunch of letters and numbers. (Engagement version 5.0 and below)

Cause: This is caused when a user has the "Open separate instances of Acrobat (Dual Screens)" checked from Tools Options General.

Resolution: Currently, there is no know fix to this problem other than unchecking the Dual Screens option mentioned above.

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